hit77 Casino & Sportsbook Data Care

This page describes what we collect when you use hit77 and how we keep that data protected. We understand that your personal information—email, phone, ID, payment details—is sensitive. Our hit77 platform encrypts all your data, stores it securely, and shares it only as required by law or to deliver our services.

When you create a hit77 account, we collect information needed for account verification (KYC), deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and withdrawals. We use cookies on our website and push notifications on your mobile app to improve your experience. This policy explains our practices in plain language.

Read this page to understand how we handle your data. If you have questions, contact our support team via the Help menu in the hit77 app.

What we collect on hit77

We collect your email and phone number when you create a hit77 account. During KYC verification, we request a photo of your ID (national ID, passport, or driver's license). We store this photo securely and use it only to verify your identity once. We do not share your ID photo with third parties unless required by law.

When you deposit on hit77, we collect payment method information (e-wallet or bank account details). We do not store your full card or wallet credentials on our servers—instead, we use secure tokens that your bank or payment provider recognizes. Your hit77 transaction history records all deposits, wagers, and withdrawals with timestamps, but we do not retain your actual payment credentials in our database.

Our hit77 mobile app and cookies

When you use our hit77 Android app or access hit77 via iOS browser, we collect information about your device (device type, operating system version, app version). This helps us optimize performance and troubleshoot compatibility issues. We do not track your location unless you grant permission; geolocation is optional and used only to comply with jurisdiction restrictions.

Our hit77 website uses cookies to remember your login, language preference, and betting history. Cookies are small text files stored on your device; they improve your experience by reducing the need to re-enter information. You can disable cookies in your browser settings, but some hit77 features may not work correctly if you do. We do not use cookies to track you across other websites.

KYC verification

Know Your Customer process required by law. We verify your identity once using your ID photo and store it securely.

SSL encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL protocols.

Secure tokens

Instead of storing your payment credentials, we use secure tokens that your bank or payment provider recognizes.

How we use your data on hit77

We use your email to send account notifications (password reset, deposit confirmation, withdrawal updates) and promotional messages if you opt in. You can disable promotional emails in your Account Settings on hit77. We use your phone number for SMS verification and account security alerts. We use your transaction history to generate your betting records, which you can view in the hit77 app.

We analyze aggregated, anonymized data (without personal identifiers) to improve hit77 features, fix bugs, and understand user behavior. For example, we may analyze which games are popular or which payment methods are most reliable, but we never link this analysis to individual users. We may also use your data to detect fraud, money laundering, or account abuse.

Third-party processors and hit77

We work with third-party processors to handle payments on hit77. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, those payment providers receive the transaction details needed to process your request. We do not control how those third parties use your data—their privacy policies govern their practices. We recommend reviewing their privacy policies.

We may also use third-party analytics services to understand how users interact with hit77. These services may place cookies on your device. We do not allow third-party analytics to collect personal information like your email or payment details. Our hit77 infrastructure may include servers outside your jurisdiction; by using hit77, you consent to your data being processed internationally where necessary.

Your rights and data requests on hit77

You have the right to access, update, or delete your personal data on hit77. Log into your account, go to Account Settings, and review your profile information. You can update your email or phone number anytime. If you want to delete your hit77 account, contact our support team via the Help menu, and we will process your request within thirty days. Account deletion removes your personal information from our active systems, though we may retain transaction records as required by law.

If you believe your data on hit77 has been misused, contact our support team immediately. We will investigate and take corrective action if necessary. You also have the right to file a complaint with your local data protection authority if you believe we have violated your privacy rights.

Jurisdiction and data retention on hit77

Our hit77 services are available only where local law permits. We comply with data protection regulations in supported jurisdictions, including requirements in Jakarta, Surabaya, Bandung, and Medan. We retain your personal data only as long as necessary to provide hit77 services and comply with legal obligations. Transaction records are retained for a minimum of seven years to comply with financial reporting requirements and may be retained longer if required by law.

If you access hit77 from multiple jurisdictions, your data may be processed in different regions. We maintain the same security standards across all regions. If local law requires us to restrict your access to hit77, we will do so and notify you of the reason.

Push notifications and communication preferences on hit77

We send push notifications to your mobile device to alert you about match kickoffs, live-dealer table availability, promotional offers, and account updates. Push notifications are opt-in—you control which notifications you receive in the hit77 app Settings. You can disable all notifications, or choose specific types (sports alerts, casino updates, withdrawal confirmations). Disabling notifications does not affect your account or service access.

We may also send SMS messages for critical account alerts (unusual login activity, password reset requests, large withdrawals). These security alerts cannot be disabled, as they protect your account. You can disable marketing SMS messages in your Account Settings on hit77.

Policy changes and contact information on hit77

We may update this privacy policy at any time. Changes take effect when we post them on this page. We recommend reviewing this policy periodically to stay informed of our practices. If we make material changes—such as collecting new types of data or changing how we use your data—we will notify you via email or in-app notification.

For questions about this privacy policy, your data, or how we handle your information on hit77, contact our support team via the Help menu in the app. We are available to assist users in supported jurisdictions. We take your privacy seriously and are committed to protecting your data as you use hit77 for football betting, live casino, slots, and esports.